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_a9783319097763 _9978-3-319-09776-3 |
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_a10.1007/978-3-319-09776-3 _2doi |
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_aSpringer _cSpringer _dRU-ToGU |
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_aBUS063000 _2bisacsh |
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_a658.1 _223 |
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_aKern, Robert. _eauthor. _9451044 |
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245 | 1 | 0 |
_aDynamic Quality Management for Cloud Labor Services _helectronic resource _bMethods and Applications for Gaining Reliable Work Results with an On-Demand Workforce / _cby Robert Kern. |
260 |
_aCham : _bSpringer International Publishing : _bImprint: Springer, _c2014. |
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300 |
_aXVI, 215 p. 49 illus. _bonline resource. |
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336 |
_atext _btxt _2rdacontent |
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337 |
_acomputer _bc _2rdamedia |
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338 |
_aonline resource _bcr _2rdacarrier |
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490 | 1 |
_aLecture Notes in Business Information Processing, _x1865-1348 ; _v192 |
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505 | 0 | _aPart I Introduction -- 1 Introduction -- Part II Fundamentals of Cloud Labor Services -- 2 Cloud Labor Services -- 3 Quality Management for Cloud Labor Services -- Part III Dynamic Quality Management for Cloud Labor Services -- 4 Statistical Quality Control -- 5 Core Model -- 6 Model Variations -- Part IV Evaluation and Case Studies -- 7 Toolkit Development -- 8 Evaluation of Core Model -- 9 Evaluation of Model Variations -- Part V Conclusion -- 10 Conclusion. | |
520 | _aHow can a scalable and efficient quality management mechanism for cloud labor services be designed in a way that it delivers results with a well-defined level of quality to the requester? Cloud labor services are a specific form of crowdsourcing: A coordination platform serves as an interface between requesters who need to get work done and a large crowd of workers who want to perform work. An early example of such a platform is Amazon’s Web marketplace Mturk, on which service requesters can publish open calls for so-called human intelligence tasks (HITs). Robert Kern’s work makes a considerable contribution toward solving the quality problem for scalable human work. On the basis of a comprehensive framework of cloud labor, he develops a set of methods to conceptually measure and aggregate the quality of human work results, implements a platform to put those methods to work, and evaluates their application in a number of very compelling, real-world scenarios successfully combining concepts from statistics, information technology, and management. Reading this book will be beneficial to novices in cloud labor services looking for orientation in this new field as well as to advanced researchers and practitioners developing cloud quality concepts. | ||
650 | 0 |
_aEconomics. _9135154 |
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650 | 0 |
_aComputer Science. _9155490 |
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650 | 0 |
_aSystem safety. _9304167 |
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650 | 0 |
_aBusiness planning. _9265432 |
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650 | 1 | 4 |
_aEconomics/Management Science. _9247365 |
650 | 2 | 4 |
_aOrganization/Planning. _9303328 |
650 | 2 | 4 |
_aQuality Control, Reliability, Safety and Risk. _9304169 |
650 | 2 | 4 |
_aInformation Systems Applications (incl. Internet). _9299051 |
650 | 2 | 4 |
_aProbability and Statistics in Computer Science. _9304554 |
710 | 2 |
_aSpringerLink (Online service) _9143950 |
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773 | 0 | _tSpringer eBooks | |
830 | 0 |
_aLecture Notes in Business Information Processing, _9299056 |
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856 | 4 | 0 | _uhttp://dx.doi.org/10.1007/978-3-319-09776-3 |
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