000 03775nam a22005055i 4500
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007 cr nn 008mamaa
008 160915s2014 gw | s |||| 0|eng d
020 _a9783319097763
_9978-3-319-09776-3
024 7 _a10.1007/978-3-319-09776-3
_2doi
035 _ato000543899
040 _aSpringer
_cSpringer
_dRU-ToGU
050 4 _aHD28-70
072 7 _aKJU
_2bicssc
072 7 _aBUS063000
_2bisacsh
082 0 4 _a658.1
_223
100 1 _aKern, Robert.
_eauthor.
_9451044
245 1 0 _aDynamic Quality Management for Cloud Labor Services
_helectronic resource
_bMethods and Applications for Gaining Reliable Work Results with an On-Demand Workforce /
_cby Robert Kern.
260 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2014.
300 _aXVI, 215 p. 49 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 1 _aLecture Notes in Business Information Processing,
_x1865-1348 ;
_v192
505 0 _aPart I Introduction -- 1 Introduction -- Part II Fundamentals of Cloud Labor Services -- 2 Cloud Labor Services -- 3 Quality Management for Cloud Labor Services -- Part III Dynamic Quality Management for Cloud Labor Services -- 4 Statistical Quality Control -- 5 Core Model -- 6 Model Variations -- Part IV Evaluation and Case Studies -- 7 Toolkit Development -- 8 Evaluation of Core Model -- 9 Evaluation of Model Variations -- Part V Conclusion -- 10 Conclusion.
520 _aHow can a scalable and efficient quality management mechanism for cloud labor services be designed in a way that it delivers results with a well-defined level of quality to the requester? Cloud labor services are a specific form of crowdsourcing: A coordination platform serves as an interface between requesters who need to get work done and a large crowd of workers who want to perform work. An early example of such a platform is Amazon’s Web marketplace Mturk, on which service requesters can publish open calls for so-called human intelligence tasks (HITs). Robert Kern’s work makes a considerable contribution toward solving the quality problem for scalable human work. On the basis of a comprehensive framework of cloud labor, he develops a set of methods to conceptually measure and aggregate the quality of human work results, implements a platform to put those methods to work, and evaluates their application in a number of very compelling, real-world scenarios successfully combining concepts from statistics, information technology, and management. Reading this book will be beneficial to novices in cloud labor services looking for orientation in this new field as well as to advanced researchers and practitioners developing cloud quality concepts.
650 0 _aEconomics.
_9135154
650 0 _aComputer Science.
_9155490
650 0 _aSystem safety.
_9304167
650 0 _aBusiness planning.
_9265432
650 1 4 _aEconomics/Management Science.
_9247365
650 2 4 _aOrganization/Planning.
_9303328
650 2 4 _aQuality Control, Reliability, Safety and Risk.
_9304169
650 2 4 _aInformation Systems Applications (incl. Internet).
_9299051
650 2 4 _aProbability and Statistics in Computer Science.
_9304554
710 2 _aSpringerLink (Online service)
_9143950
773 0 _tSpringer eBooks
830 0 _aLecture Notes in Business Information Processing,
_9299056
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-319-09776-3
912 _aZDB-2-SCS
999 _c401658