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008 160915s2014 gw | s |||| 0|eng d
020 _a9783319032306
_9978-3-319-03230-6
024 7 _a10.1007/978-3-319-03230-6
_2doi
035 _ato000542443
040 _aSpringer
_cSpringer
_dRU-ToGU
050 4 _aHF54.5-54.56
072 7 _aKJQ
_2bicssc
072 7 _aUF
_2bicssc
072 7 _aBUS083000
_2bisacsh
072 7 _aCOM039000
_2bisacsh
082 0 4 _a650
_223
100 1 _aMajchrzak, Ann.
_eauthor.
_9448518
245 1 0 _aActivating the Tools of Social Media for Innovative Collaboration in the Enterprise
_helectronic resource
_cby Ann Majchrzak, Elizabeth Fife, Qingfei Min, Francis Pereira.
260 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2014.
300 _aVIII, 26 p. 6 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 1 _aSpringerBriefs in Digital Spaces,
_x2193-5890
505 0 _aIntroduction -- Field Research Methods -- Findings -- Tools for Use of Social Media for Collaborative Innovation -- Contributions -- References.
520 _aThe use of social media tools in the enterprise is expanding rapidly and yet, firms are still unclear about the overall value of this activity and how best to facilitate useful outcomes. The focus of this book is, from a managerial standpoint, the control of information, the extent to which such tools can enhance employee satisfaction and how best to use social media tools to attain specific outcomes including innovative collaboration. As companies turn to IT solutions as substitutes for face-to-face engagements, an understanding of the social dynamics – how employees can best communicate, find and use information and generate motivation through computer-mediated activities is fundamental. Lingering questions relate to the strategic use of these tools; many large companies are using Facebook-like applications due to employee demand, but are not studying outcomes comprehensively or managing processes to create desired outcomes. This book fills this knowledge gap through examining the process and results of a controlled study in two companies, one in the US and the other in China. In each company “wiki challenges” were introduced to employees who were provided guidelines to produce goal-oriented outcomes. The book examine the results in each case and suggest guidelines for firms to achieve “wiki-readiness” to support innovation and co-creation.
650 0 _aEconomics.
_9135154
650 0 _aComputer Science.
_9155490
650 0 _aInformation systems.
_9303226
650 0 _aOperations research.
_9303058
650 0 _aManagement information systems.
_9299049
650 1 4 _aEconomics/Management Science.
_9247365
650 2 4 _aBusiness Information Systems.
_9299050
650 2 4 _aInnovation/Technology Management.
_9411807
650 2 4 _aUser Interfaces and Human Computer Interaction.
_9219093
650 2 4 _aManagement of Computing and Information Systems.
_9303227
650 2 4 _aOperation Research/Decision Theory.
_9411428
700 1 _aFife, Elizabeth.
_eauthor.
_9448519
700 1 _aMin, Qingfei.
_eauthor.
_9448520
700 1 _aPereira, Francis.
_eauthor.
_9448521
710 2 _aSpringerLink (Online service)
_9143950
773 0 _tSpringer eBooks
830 0 _aSpringerBriefs in Digital Spaces,
_9447560
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-319-03230-6
912 _aZDB-2-SBE
999 _c400201