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| 003 | RU-ToGU | ||
| 005 | 20210922011758.0 | ||
| 008 | 050909s2003 er a f b 000 0 eng d | ||
| 020 | _a9985403711 | ||
| 022 | _a1406-5967 | ||
| 035 | _a0207-19260 | ||
| 040 |
_aRU-ToGU _beng _cRU-ToGU _ePSBO |
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| 084 |
_aУ9(4/8)0-823.2 _2rubbk |
||
| 110 | 2 |
_aUniversity of Tartu _bFaculty of economics and business administration. _9566091 |
|
| 245 | 1 | 0 |
_aWorking paper series _nN. 23 _p2003 _cUniversity of Tartu, Faculty of economics and business administration |
| 246 | 1 | 2 | _aService quality - main conceptualizations and critique / Maive Suuroja |
| 260 |
_aTartu _bTartu University Press _c2003 |
||
| 300 | _a26 p. | ||
| 504 | _aReferences : p. 23-26 | ||
| 653 | _aэкономика. | ||
| 653 | _aкачество. | ||
| 653 | _aменеджмент качества. | ||
| 653 | _aуправление качеством. | ||
| 700 | 1 |
_aSuuroja, Maive. _9283444 |
|
| 852 | 4 |
_aRU-ToGU _h1-915465к _iУ9(4/8) _nru |
|
| 999 | _c204551 | ||