TY - BOOK AU - Richter,Michael AU - Flückiger,Markus ED - SpringerLink (Online service) TI - User-Centred Engineering: Creating Products for Humans SN - 9783662439890 AV - QA76.9.U83 U1 - 005.437 23 PY - 2014/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg, Imprint: Springer KW - Computer Science KW - Computer network architectures KW - Software engineering KW - Information systems KW - User Interfaces and Human Computer Interaction KW - Software Engineering KW - Computer Systems Organization and Communication Networks KW - Management of Computing and Information Systems N1 - Foreword -- Introduction -- A user-centred process -- The 7±2 most important user-centred techniques -- Getting a handle on UX – planning -- A user-oriented strategy: company-wide UX -- That‘s life – examples from actual practice N2 - A new product can be easy or difficult to use, it can be efficient or cumbersome, engaging or dispiriting, it can support the way we work and think – or not. What options are available for systematically addressing such parameters and provide users with an appropriate functionality, usability and experience? In the last decades, several fields have evolved that encompass a user-centred approach to create better products for the people who use them. This book provides a comprehensible introduction to the subject. It is aimed first and foremost at people involved in software and product development – product managers, project managers, consultants and analysts, who face the major challenge of developing highly useful and usable products. Topics include: The most important user-centred techniques and their alignment in the development process Planning examples of user-centred activities for projects User-oriented approaches for organisations Real-life case studies Checklists, tips and a lot of background information provide help for practitioners UR - http://dx.doi.org/10.1007/978-3-662-43989-0 ER -