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What customers like about you: adding emotional value for service excellence and competitive advantage

By: Freemantle, DavidMaterial type: TextTextPublication details: London Brealey Publishing 1998Description: 304 pISBN: 1857882016Subject(s): бизнес | предпринимательство | менеджмент | психология управленияOther classification: У821.214 | Ю959.18
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Item type Current library Call number Copy number Status Date due Barcode
Выдается в читальный зал Научная библиотека ТГУ Книгохранилище 1-857964к У (Browse shelf(Opens below)) 1 Available 13820000117760

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