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Effective IT Service Management Электронный ресурс To ITIL and Beyond! / by Rob Addy.

By: Addy, RobContributor(s): SpringerLink (Online service)Material type: Computer fileComputer filePublication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2007ISBN: 9783540731986Subject(s): Information systems | Management information systems | Software engineering | Technology | Computer Science | Business Information Systems | Management of Computing and Information Systems | Software Engineering | Technology ManagementOnline resources: Click here to access online In: Springer e-books
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